Privacy Policy
Effective Date: January 7, 2025
Graspmore Physical Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.graspmorept.com) and interact with our services. Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
We may collect the following types of information:
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
a. Personal Information:
Name
Email address
Phone number
Address
Medical information provided during appointment scheduling or inquiries
b. Non-Personal Information:
Browser type
Operating system
IP address
Pages visited on our website
Date and time of access
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and manage our physical therapy services.
To schedule and confirm appointments.
To respond to inquiries and customer support requests.
To send updates, newsletters, or promotional communications (you can opt-out at any time).
To improve our website and user experience.
To comply with legal and regulatory requirements.
3. Mobile Information Sharing
We do not share your mobile information with third parties for marketing purposes. Your phone number is used exclusively for communications related to your care, including appointment reminders, scheduling updates, and important office notifications.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information:
With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements.
To comply with legal obligations, such as responding to subpoenas or lawful requests by public authorities.
To protect and defend our rights or property.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings. However, disabling cookies may limit some functionalities of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure data encryption and storage protocols.
Access controls and authentication procedures.
Regular employee training on data protection and HIPAA compliance.
Despite these measures, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights and Choices
Under California law, you have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to certain exceptions).
Opt-out of the sale of your personal information (though we do not sell your data).
To exercise your rights, please contact us at hello@graspmorept.com or 415-508-5658.
8. Opt-Out Instructions
You may opt out of receiving communications from us at any time:
SMS Messages: Reply STOP to any text message to unsubscribe.
Emails: Click the unsubscribe link in any email you receive.
Other Communications: Contact us at hello@graspmorept.com or 415-508-5658 to update your preferences.
After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Graspmore PT will not sell, rent, or share the collected mobile numbers
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Graspmore Physical Therapy
1717 17th St. Suite 104
San Francisco, CA 94103
Email: hello@graspmorept.com
Phone: 415-508-5658